The estimated average delivery times are:

• Footwear: 10 to 12 business days;
  
• Apparel: 12 to 15 business days.
  

During periods of higher logistical activity, promotional campaigns, or customs processes, the delivery time may be extended by 2 to 5 business days.

After payment confirmation, the tracking code is sent within 24 to 72 business hours to the email address provided at the time of purchase.

Our products are shipped directly from our international stock located in Canada.

As this is an international shipment, tracking updates may only appear once the order enters the final destination country.

Yes. We work with premium quality products and carefully selected international suppliers.

Tubarão Imports has an international stock with over 10 THOUSAND products available.

We only accept exchanges in cases of:

• damaged product;
  
• incorrect colour;
  
• incorrect size;
  
• incorrect model sent.
  

The request must be made within 7 days of delivery.

After reviewing the situation, Tubarão Imports may offer:

• product reshipment;
  or
• store credit.
  

Each case is analysed individually by our support team.

Yes. We offer free shipping throughout Europe.

For Portugal, we only ship to mainland Portugal.

Products are shipped directly from our international warehouse located in Canada.

This model allows us to offer a wide variety of exclusive products and a continuous availability of new models.